What’s wrong with the wedding industry — and how YOU can fix it

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This is what Eng­lish Wed­ding blog is all about. As well as lots of lovely real wed­dings, the blog was born because of my deep-rooted annoy­ance at our lit­tle indus­try. Brides, grooms: wel­come to our twisted and some­times beau­ti­ful lit­tle world. Wed­ding sup­pli­ers: you’ve heard bits of this before — but never quite so pub­licly. Aware­ness of the issues in the wed­ding indus­try is the first step towards change, and we need to start look­ing at and fix­ing prob­lems before the finan­cial and emo­tional pres­sures get too much.

Let me add a lit­tle qual­i­fier here before I get stuck in. There are lots of fab­u­lous, amaz­ing, hon­est, gen­uine, cre­ative, pro­fes­sional, ded­i­cated, won­der­ful peo­ple in this indus­try. I love it — I work full time as a wed­ding sup­plier. I wouldn’t do it if I didn’t love it. I have met many bril­liant peo­ple — brides, grooms, sup­pli­ers — through my work. This blog post doesn’t define my world. It just sets out the wonky bits so we can all help put them straight. And I’n not crit­i­cis­ing wed­dings them­selves: it’s your choice to cel­e­brate how­ever you choose, and to spend how­ever much you want to and can afford. But I’d love to see that choice become freer, with no out­side pres­sures from a £5.5 bil­lion industry…

What’s wrong with the wed­ding industry?

1. The wed­ding indus­try is a cir­cus made of your money

Top of my list for a rea­son — the wed­ding indus­try is a great big merry old round­about made of fifty pound notes held together with gold dust and dreams. Aver­age wed­ding bud­gets, pres­sure to spend, wor­ries about money… why should being in love cost so much?

It’s as if an engage­ment ring flicks a switch in our minds, and sud­denly we’re cajoled into throw­ing cau­tion and half our brain cells aside to spend thou­sands of pounds on a party. We’re encour­aged to spend an insane amount of that on a dress, food and drink, and hir­ing an aristocrat’s house for a few hours. Fine if it’s what you’ve always dreamed of. But if you’ve been in love for a while and haven’t thought about wed­dings, sud­denly being thrown into the world of wed­dings can be quite an experience.

royal weddingMoney is at the cen­tre of every­thing in the wed­ding indus­try. When and where did this hap­pen… surely the focus of the wed­ding indus­try should be love? Love is old-fashioned, but it’s afford­able to every­one. It doesn’t take £20k to show you’re in love — but the wed­ding indus­try makes you think it will.

We’re pres­sured to spend, spend, spend. Wed­ding mag­a­zines have pages and pages of adverts and ideas-with-prices-on. Even wed­ding blogs full of wed­ding ideas can be taken the wrong way: I always try and write Eng­lish Wed­ding blogs as ideas — with­out any pres­sure to get / spend / buy.  But when you see the wed­ding press and TV it’s easy to see why brides and grooms think they need to spend to have a ‘proper’ wedding.

It makes me sad that cou­ples who can’t afford a wed­ding like this feel they have to live up to the industry’s own standards.

Fix it!

Only spend what you can afford, not what your venue / friends / sup­pli­ers think you can afford. Don’t get into debt. Keep track of your finances and focus your spend on what’s impor­tant to the two of you. Decide your wed­ding pri­or­i­ties and make your wed­ding a per­sonal cel­e­bra­tion of your love.

And when­ever you pick up a wed­ding mag­a­zine, remem­ber it’s a busi­ness — wed­ding pub­li­ca­tions, press and events are all designed to make you spend money!

2. The bore­dom factor

Just ask your guy about this one. Wed­dings have the poten­tial to be pretty samey — much as we try to set ours apart by being just a lit­tle bit big­ger, bet­ter, quirkier. The expec­ta­tions we have for wed­dings: that the venue will be dec­o­rated, that you’ll wear an expen­sive dress, that there’ll be a nice meal for every­one — are lim­it­ing. These are nice things to have — but there’s noth­ing wrong with a wed­ding that doesn’t have all of this, is there?

And wed­ding plan­ning can be a chore. That’s why men steer clear! Few grooms choose to spend end­less week­ends order­ing sta­tionery, flow­ers, favours and the hun­dreds of lit­tle things we’re pres­sured to organ­ise. For a cou­ple of weeks I imag­ine it’s fun. But every week­end for a year or more… must be a killer, and post-wedding stress is the proof.

Have your col­leagues told you to stop talk­ing about the wed­ding yet? Has your fiance asked the same thing? Some­times stress can get too much for brides — it’s no-one’s fault. Just don’t let wed­ding plan­ning stress kill the romance. Take time out and for­get about your wed­ding plans every once in a while!

Why do peo­ple think wed­dings are all a bit samey? Because we’re not look­ing past the dec­o­ra­tions. Wed­dings can be so dolled-up we can hardly see the lov­ing cou­ple behind all the rib­bons and tulle. They might look  samey. But really they’re not! We want to see you, share in your love, enjoy your per­son­al­i­ties. Guests don’t come for the favours or the band: guests come to your wed­ding for YOU. So don’t hide your­self behind frills and friv­o­li­ties — it’s not what wed­dings are about: they’re about being in love. And that’s some­thing we all do in our own unique way.

Fix it!

Focus on your love, not your decorations.

photo credit: Mark Tierney

Get cre­ative with your think­ing as well as with your wed­ding invi­ta­tions. My cousin’s friend had a night time wed­ding (hand­fast­ing) in Decem­ber. Get mar­ried at night, and sud­denly the usual for­mu­las don’t apply: you get to do what­ever you like with the food, the danc­ing, the order of the day. And plan­ning is more fun if it’s creative.

You don’t need to get mar­ried at night to make things inter­est­ing, but know­ing that some­one did should open your eyes to the pos­si­bil­i­ties: break a few wed­ding rules. Even your fiance might be keen to plan with you, if it’s going to be fun!

3. Being judged on your wedding

I watched ‘4 wed­dings’ — but only once. The premise: four brides go to each other’s wed­dings, award marks out of ten and win a prize. The most dis­gust­ing con­cept in the wed­ding indus­try of today, if you ask me!

It’s a reflec­tion of how peo­ple can be, though, and real pres­sure comes from want­ing peo­ple to like your wed­ding. The sad fact is that peo­ple do judge: is your wed­ding smaller, more osten­ta­tious, busier, more tra­di­tional than your friend’s was last year? Will your aunty be telling her neigh­bours, “I didn’t think much of the cake”?!

We’re all too quick to judge. Part of the prob­lem is being fed so many real wed­dings, in the press, via wed­ding blogs and on telly. We’re sup­posed to say ‘I like that one, love her dress, what a lovely theme’ — fine.

Fix it!

Just don’t be tempted to say ‘Her dress is dull, I don’t like her hair, such-and-such looks cheap.’ Because that’s NOT an ok thing to do. If you’re in the habit of judg­ing other wed­dings (as the wed­ding tv com­pa­nies want you to!) you’ll expect yours to be judged, and you’ll worry about it.

And if you have a par­tic­u­lar guest who you think will judge or crit­i­cise your wed­ding, scratch their name off your list right now!

4. Wed­dings are for girls

Can you imag­ine walk­ing into WHSmiths and see­ing the wed­ding mag­a­zine sec­tion — and it being blue instead of pink? No? Ever seen grooms jostling for the lat­est issue of Wed­ding Ideas? Been on a main­stream wed­ding forum full of grooms? No. Me neither.

Why is the wed­ding indus­try so hor­ri­bly pink? Why do we alien­ate grooms from every­thing wed­dingy? They’re just as in love as we are, aren’t they? Is the indus­try putting them off?

That’s a big fat YES from me. And it leaves me feel­ing so frus­trated. It might even be a sub­con­scious thing, this overuse of lip­gloss colour schemes — but it appears as if the groom shouldn’t be involved. And that’s so wrong!

By exclud­ing the boys with our mag­a­zines, our mar­ket­ing cam­paigns, our blogs and pro­mo­tions — pretty much every­thing we do — we’re pil­ing every­thing onto girls. And here’s where a lot more pres­sure comes into it.

The mod­ern wed­ding is a pink-fest, a cel­e­bra­tion of mak­ing things pretty rather than a cel­e­bra­tion of being in love, which is the one bit which does include the groom. And grooms step right away from the plan­ning: after a wed­ding fair or two it’s no sur­prise if they think “I’m not wel­come in pink-land, I’ll come back for the bit where I can be in love again.”

- Inter­est­ingly, if you go to a wed­ding show this month you might notice the over­all decor of the show is pink and flow­ery, yet exhibitors’ stands are less so. I’ve often got the impres­sion that it’s the organ­is­ers of shows, and not indi­vid­ual wed­ding sup­pli­ers who want every­thing to look pretty in pink. Exhibitors and sup­pli­ers wel­come grooms… but pink ads for shows, pink cov­ers on wed­ding mag­a­zines don’t!

Mean­while brides have the world heaped on their shoul­ders. With­out the groom to share wed­ding plan­ning 50/50 all the respon­si­bil­i­ties for book­ing, plan­ning, craft­ing and bud­get­ing fall to the bride. Is it any sur­prise some girls turn into bridezil­las, and oth­ers suf­fer from depres­sion both before and after the wed­ding day?

Fix it!

Start your plan­ning together, and it’ll be eas­ier to keep on work­ing as a team. It’s not about involv­ing your groom in deci­sions; it’s about appre­ci­at­ing they’re his deci­sions as much as they are yours to make.

Remem­ber you’re a cou­ple and your wed­ding should be about you both. If he doesn’t like pink, don’t use any. If he doesn’t care about colour schemes at all, work out what is impor­tant to him and make that a pri­or­ity instead. Who says the nap­kins have to match the brides­maids’ knick­ers anyway?

Most of all, nei­ther of you should feel excluded from your wed­ding — and you should both want to be involved. If he doesn’t, try and under­stand why, then work out between you what will fix it for you.

5. Wed­ding pro­fes­sion­als are rubbish

(I’d bet­ter just explain that one!) Some of us are lovely. But if you’ve been to a wed­ding show you’ll have met some of the same slimy, false, smooth-talking pro­fes­sional sales­peo­ple I’ve had the plea­sure of meet­ing. There’s at least one at every local hotel-based wed­ding show. There are many of these frankly scary peo­ple at the major wed­ding shows.

I heard a story about a bridal store owner dis­cussing options for wed­ding shows. There are two major shows in the Cheshire / Man­ches­ter area. Tat­ton Park is seen as the posh one, and this bridal store owner was keen to exhibit. Her charm­ing views on the wed­ding show at Man­ches­ter G-Mex? “Too many fat brides.”

I wish I could pub­lish her busi­ness name with­out being sued. Suf­fice it to say this is the kind of pro­fes­sion­al­ism which lurks behind some of the flimsy smiles at wed­ding shows. We really should be past prej­u­dice and dis­crim­i­na­tion like this — but we’re not. And while money is dri­ving the wed­ding indus­try relent­lessly along, smarmy sales­peo­ple will stay in the game and take advan­tage as much as they can.

It’s not just the big shiny com­pa­nies who care­lessly chase your spendy-buttons. It’s guys with cam­eras who think  it’s easy to be a wed­ding pho­tog­ra­pher, brides who decide to set up shop on eBay mak­ing cheap, flimsy invites because Aunty Joan said theirs were pretty. But a busi­ness requires ded­i­ca­tion, train­ing, tal­ent and com­mit­ment to cus­tomers as well as to a long term strategy.

There really are peo­ple in the wed­ding indus­try who will take you for a ride and shake you upside down until all your money’s fallen out. Beware startup busi­nesses who don’t seem pro­fes­sional — many aren’t. It’s really, really easy to set up a wed­ding busi­ness. Web­sites are free. Any­one can set up some­thing that looks a lit­tle bit good, and get enquiries from forums, blogs, mag­a­zine ads and wed­ding shows. But what if the busi­ness folds? What if the work­load is too much along­side a full time job? Because it does happen.

The dodgy busi­nesses make the rest of us look bad. It makes me angry because some startup busi­nesses are the most ded­i­cated, hon­ourable and inspir­ing peo­ple you could ever meet. And every one of us in the wed­ding indus­try began some­where — we weren’t born with expe­ri­ence and busi­ness skills. For a gen­uine, devoted designer start­ing out in busi­ness, it doesn’t get much worse than stand­ing next to a smarmy, patro­n­is­ing suit sales­man at a wed­ding show — trust me! Start­ing out and becom­ing a suc­cess is hard.

Fix it!

Use your instincts. Meet sup­pli­ers. Use your heart to find sup­pli­ers you trust and get along with, some­one who lis­tens to you and inspires you, some­one who cares about their busi­ness and appre­ci­ates how impor­tant your wed­ding is.

Use your head. Inves­ti­gate your photographer’s back­ground and expe­ri­ence; ask on wed­ding forums for gen­uine rec­om­men­da­tions for sta­tion­ers and jew­ellers. Find online reviews of your wed­ding sup­pli­ers before you book — if any­thing doesn’t ring true, ask!

Con­tracts for wed­ding sup­pli­ers are essen­tial. If a pho­tog­ra­pher doesn’t have one, warn­ing bells should ring. The same goes for your major sup­pli­ers: cake design­ers, florists, wed­ding plan­ners, bands and venues.

Talk about what hap­pens after the wed­ding day. Pho­tog­ra­phers, for exam­ple, will still be work­ing on your images and albums to show you. How long will it take? How good are they at cus­tomer service?

Cheap can mean nasty. If some­thing seems too good to be true, it prob­a­bly is. A pro­fes­sional busi­ness won’t under­sell their prod­uct — if they believe in what they’re try­ing to sell you, the price will reflect that.

The solu­tion is sim­ple — though per­haps eas­ier said than done. If we stop buy­ing from unpro­fes­sional wed­ding sup­pli­ers, they’ll go away. The wed­ding indus­try has a lot of work to do in rais­ing stan­dards. Per­haps the rise of social media, the impor­tance of pub­licly Lik­ing things and the ease of shar­ing online reviews will help towards get­ting shot of the bad guys.

A final word on this one: if you’ve had fan­tas­tic ser­vice from a wed­ding sup­plier, if some­one deserves to be pub­licly praised, if you can help other brides by telling them about your florist / cake designer / pho­tog­ra­pher then please: write an online review. Whether it’s on their blog, face­book page or google place page, every review will help some­one out there.

6. The wed­ding mag­a­zines are wrong

Where do I begin with wed­ding mag­a­zines? I don’t like them. I’ve read plenty, adver­tised in a hand­ful, been crit­i­cised for slag­ging them off, and reviewed them in detail to see if I was being overly crit­i­cal. Turns out, while they have a few good points I still don’t like what they stand for, how they oper­ate, or the influ­ence they have on brides and the wed­ding indus­try.

Wed­ding mag­a­zines make an absolute for­tune from adver­tis­ing. They have a huge pro­por­tion of adver­tis­ing space (on aver­age, 139 pages of ads per wed­ding mag­a­zine!) — and that’s not count­ing the prod­uct ‘ideas’, most of which are pro­vided by their adver­tis­ers and show prices. Like cat­a­logues. How do they jus­tify the cover price for what’s essen­tially a very pretty wed­ding indus­try sales brochure?

I’ve adver­tised with wed­ding mag­a­zines. It’s expen­sive. You pay your money, you get your (small) ad, you can sub­mit your prod­uct images for fea­tures. Along­side the other hun­dred or so adver­tis­ers. There’s no guar­an­tee it will work — and for many wed­ding sup­pli­ers, it doesn’t. Often their adver­tis­ing teams are sales teams: they’re given the stats they need to sell adver­tis­ing space, but if your adver­tis­ing doesn’t work for you they can’t help other than by giv­ing you more space (at a price!).

There’s also crit­i­cism of the wed­ding mag­a­zines for being bland, unin­spir­ing and expen­sive to buy. I’m more hes­i­tant to agree with that: in the issues I reviewed for Eng­lish Wed­ding there were fea­tures by Rock My Wed­ding and some quirky ideas in there. But over­whelm­ingly, the wed­ding mag­a­zines are about how your wed­ding will LOOK and what you should buy to achieve a cer­tain look. There’s no bal­ance with advice, emo­tional sup­port, dis­cus­sion or arti­cles about marriage.

The last thing I dis­like about wed­ding mag­a­zines is that they’re seen as required read­ing by so many brides. In the age of the inter­net I’d love to see more brides sav­ing their money and find­ing free wed­ding inspi­ra­tion and advice online: not just from blogs, but from local wed­ding web­sites, even the mag­a­zines’ own sites (which in my opin­ion are bet­ter than their printed pages!) and wed­ding forums.

Fix it!

This wed­ding indus­try issue’s an easy one to fix: only buy wed­ding mag­a­zines selec­tively. Don’t sub­scribe! They’re great for occa­sion­ally curl­ing up on your sofa with, espe­cially at the dress-shopping stage. But if you ask me, one issue is all you ever really need.

7. Wed­ding shows and fairs / fayres are so dull!

It’s a rare bride who’ll enjoy more than a hand­ful of wed­ding shows. Don’t get me wrong, the shows do serve a pur­pose — but if the organ­is­ers extracted their heads from their bot­toms most of the shows would improve.

Again it’s about money: every exhibitor at a big show will have paid thou­sands for the priv­i­lege. Even at a small fayre (a word we invented — it wasn’t used in the olden days, fact-fans!) exhibitors will have paid over £100 for their table for the day. As a bride, don’t think you’re the focus of wed­ding show organ­is­ers: you’re far from the most impor­tant per­son to visit a show because you don’t bring the money.

So wed­ding shows are big busi­ness. They should be all about inspir­ing the bride; instead they’re all about per­suad­ing you to spend. It’s not all bad though: there’s no bet­ter place to meet poten­tial wed­ding sup­pli­ers. You can peruse pho­tog­ra­phers’ albums, chat to plan­ners, get to know essen­tial sup­pli­ers who’ll be there on your wed­ding day. And it’s hugely impor­tant to meet these people.

Unfor­tu­nately you’ll meet some smarmy wed­ding sup­pli­ers at shows. Never feel pres­sured into buy­ing on the day: make appoint­ments, not promises. And while some wed­ding shows are great, forward-thinking and gen­uinely inspir­ing, oth­ers can be dull, drab and depress­ing. Be warned!

Fix it!

Have real­is­tic expec­ta­tions when you visit a wed­ding show! Find out who’ll be there, decide your bud­get and pri­or­i­ties before you go. Aim to make appoint­ments if you like the sup­pli­ers you see: never buy on the day.

Research wed­ding shows before you go. The big arena events will be insanely busy, espe­cially on Sat­ur­day after­noons. You’ll at least get a chance to talk to peo­ple if you go early. If a wed­ding show looks a bit old fash­ioned and you don’t think that’s really you, don’t go unless there’s an exhibitor you really want to meet.

If a wed­ding show has a feed­back form, fill it in hon­estly. It’s often a nice lit­tle trick for the organ­is­ers to give you a com­pe­ti­tion entry form so they can get your con­tact details. If they ask for your opin­ion on the show too, let them know what you think!

8. The truth about wed­ding indus­try events and awards

2012 should be a great year for the wed­ding indus­try with the launch of the 2012 Wed­ding Indus­try Awards. Pre­vi­ously awards have been dished out by the indus­try, to the indus­try — like a great big slap on the back / pat on the head (depend­ing how you see them) from other suppliers.

It’s quite a nov­elty for brides to be the key deci­sion mak­ers where wed­ding awards are con­cerned! Pre­vi­ously the major wed­ding award cer­e­monies (remain­ing name­less ;-) ) have been open to votes from sup­pli­ers. And if twit­ter is any­thing to go by, sup­pli­ers have cast the vast major­ity of votes. For each other, based on friend­ships and social networking.

What this all means for brides is a bit of a mis­lead­ing pic­ture. The ‘best’ busi­nesses as iden­ti­fied by major award-givers are just the most pop­u­lar. An award might mean they spend more time on face­book and twit­ter than any­one else. It’s no indi­ca­tion of qual­ity, cus­tomer ser­vice, expe­ri­ence, or any­thing else that you’d think would make a busi­ness wor­thy of a pink rosette. (oops.)

Fix it!

Sup­port the 2012 Wed­ding Indus­try Awards. They’re based on gen­uine cus­tomer feed­back. The vot­ing process was rig­or­ous, and busi­nesses made the short­list on the strength of fab­u­lous cus­tomer reviews.

Look for the win­ners when you’re search­ing for wed­ding sup­pli­ers. They will be gen­uinely respected by brides for their com­mit­ment, cus­tomer ser­vice and ded­i­ca­tion to what they do.

As for the rest: don’t believe the hype.

9. Wed­ding plan­ning stress and depression

Wed­ding plan­ning stress is a seri­ous issue, and one I don’t want to treat lightly. The com­bi­na­tion of money wor­ries, plan­ning dilem­mas, fam­ily argu­ments and no me-time can cause depres­sion — and it does, all too often.

It’s very much down to our lovely lit­tle wed­ding indus­try: the pres­sures on brides are just too much. Most brides have never planned any­thing on such a grand scale, and with so much emo­tional impor­tance: The Best Day Of Your Life car­ries such respon­si­bil­ity.

Argu­ments in the run up to a wed­ding are com­mon. You might grow apart because you’re so busy — you won’t be the first cou­ple to strug­gle with this and there should be more sup­port out there.

I’ve heard on the grapevine there’s major research being done into post-wedding stress: it’s so com­mon for a bride to focus all her atten­tions and energy on the big day, and to end up feel­ing empty and dis­ap­pointed the day after the wed­ding. It’s under­stand­able — and if you’re feel­ing this way there is plenty of help with stress to be found.

Fix it!

Firstly, watch out for each other. If you or your fiance are show­ing signs of stress, be there for each other. Help. Be under­stand­ing. If you’re liv­ing with a bride– or groomzilla, think about what’s changed their behaviour.

I went to the NHS (via google) for some advice. These are com­mon signs of stress:

  • tired­ness, headaches, aching muscles
  • indi­ges­tion and nausea
  • pal­pi­ta­tions, sweat­ing, fainting
  • lack of concentration
  • being mud­dled or forgetful
  • feel­ing inad­e­quate or hav­ing low self esteem
  • becom­ing irri­ta­ble or angry
  • feel­ing anx­ious or numb
  • being over­sen­si­tive

Any of these could be per­ceived as ‘nor­mal’ but it’s still impor­tant to take care of your­self: these are your body’s warn­ing signs to slow down a bit. You should.

It’s not for me to tell you how to cope with wedding-related stress. There’s plenty of advice online — I’ll share a few links below. Con­sider talk­ing to your doc­tor as well.

www.stress.org.uk/Dealing-with-stress

www.nhs.uk/Conditions/Stress/Pages/Treatment

http://www.bbc.co.uk/health/emotional_health/mental_health/mind_stress

Is the wed­ding indus­try a lost cause?

Aware­ness of the issues and speak­ing openly about some of the industry’s prob­lems has to be the first step towards fix­ing all that’s wrong with the wed­ding indus­try. It’s cer­tainly not all cham­pagne and roses!

It frus­trates me that there’s so much money asso­ci­ated with wed­dings. It makes me sad to hear about all the pres­sures the wed­ding indus­try heaps onto brides.

I’m dis­ap­pointed when I read reviews of bland wed­ding fairs, pushy sup­pli­ers and dull wed­ding magazines.

We can all help to bring change to this indus­try: brides, grooms, sup­pli­ers, edi­tors and blog­gers alike. Per­son­ally I love to help pro­mote small, cre­ative busi­nesses on my blog. And as I’ve been writ­ing this post I’ve looked at Eng­lish Wedding’s colour scheme, and changed some pink bits to blue! (lit­tle things can help!)

If we say what we really think, have open dis­cus­sions about the bits we don’t like, dare to crit­i­cise Wed­ding TV and revel in just being in love — I think we can make the wed­ding indus­try a nicer place.

What do you think?

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101 Responses to What’s wrong with the wedding industry — and how YOU can fix it

  1. Karrie says:

    Some really good com­mon sense advice here — and that’s before you even touch on the so-called pro­fes­sion­als who bad-mouth oth­ers in same pro­fes­sion. Totally agree that lots of award win­ners are just Twit­ter and Face­book junkies t00. Keep up the good work!

  2. Alison Walker says:

    That is a great piece — so much it says is spot on. Yes your bud­get can spi­ral out of con­trol if you let it. Yes you can meet some dodgy char­ac­ters at wed­ding fairs — though as a florist I find them invalu­able to let peo­ple see some of your work first hand — pho­tos don’t always do them jus­tice. Yes it is a very ‘bride’ ori­en­tated envi­ron­ment. With one of my cou­ples last year the groom had a lot of input into the flow­ers which is a very girly side of the day and it was like a breath of fresh air. And i remem­ber from my own wed­ding how full of adverts the mag­a­zines are and how espe­cially with flow­ers the same things kept crop­ping up month after month.
    Great Blog Claire

    • Claire says:

      Thanks Ali­son. It’s inter­est­ing about the flow­ers: I’ve only met a cou­ple of wed­ding florists to have a real chat to, but with flow­ers as well as other wed­ding bits and pieces sup­pli­ers always love it when a groom gets involved. Flow­ers espe­cially, it seems — but cakes, colour schemes, the lot. It really brings a twin­kle to a wed­ding supplier’s eye! (Grooms take note: we want to see more of you!)
      Inter­est­ingly for cal­lig­ra­phy I get about 30% of my orders from the grooms. I’m not sure if it’s del­e­gated in many cases as a bit of a dull thing to organ­ise? I hope not — but I love deal­ing with grooms as well. They tend to be really keen, really excited to see their orders and over the moon when they do. :)
      Claire´s last [type] ..Wed­ding plan­ning workshop

  3. Emma Lawson says:

    I def­i­nitely agree the indus­try needs to make changes. Rais­ing stan­dards pro­fes­sion­ally is essen­tial. It really scares me to think that there are busi­ness being oper­ated by totally unqual­i­fied wed­ding pro­fes­sion­als. Even though the oper­a­tors may have some on the job expe­ri­ence which I do recog­nise is essen­tial, I still per­son­ally believe they should hold an accred­ited qual­i­fi­ca­tion in wed­ding or event plan­ning to show they have recieved some qual­ity train­ing which cou­pled with on the job expe­ri­ence will equip them to be able to han­dle the most impor­tant day of someone’s life in a highly pro­fes­sional manor. There are plenty of accred­ited courses these days, and I really do believe that if some­one wants a career in events, or wants to show how pro­fes­sional their com­pany is then they will invest in them­selves and use their qual­i­fi­ca­tion as a mark of their pro­fes­sion­al­ism & ded­i­ca­tion to the indus­try. A reg­u­la­tory body would also go some way to rais­ing stan­dards and weed­ing out the rogue traders. It would also help if event man­age­ment com­pa­nies and wed­ding plan­ners look­ing to hire new mem­bers of staff insisted on only tak­ing on staff with indus­try related accred­ited qual­i­fi­ca­tions or even bet­ter put them through the train­ing them­selves, that way we are help­ing to secure a more pro­fes­sional future for our industry.

    • Claire says:

      Hi Emma, thanks for your com­ment too.
      It’s an inter­est­ing point, and the ques­tion of qual­i­fi­ca­tions is going to come up in a sep­a­rate blog post next week, although focus­ing on wed­ding pho­tog­ra­phers. I think you’ll be sur­prised by that one!
      As for wed­ding plan­ners — I agree that for such an impor­tant (and expen­sive) ser­vice as full plan­ning and co-ordination there should be some­thing to show brides a plan­ner is qual­i­fied and trained. The UKAWP (and I believe there are sim­i­lar asso­ci­a­tions) have taken steps to do this so they’re always a reli­able place to find a great wed­ding plan­ner. How­ever — infor­mal on-the-job expe­ri­ence — and plenty of it — is just as valu­able in my opin­ion.
      As for other wed­ding pro­fes­sion­als (and that’s a term that’ll also come up next week) — qual­i­fi­ca­tions aren’t the most impor­tant thing. I’m not qual­i­fied — but I’ll offer any­one a sam­ple of my cal­lig­ra­phy, for free, before they make a book­ing. Because I’m expe­ri­enced and I’m good! The same applies with sta­tionery and acces­sories. It’d be inter­est­ing to hear what other peo­ple think about this… per­haps yet another good blog post in the mak­ing?!
      Claire´s last [type] ..Find your­self a win­ning wed­ding supplier!

  4. Sally Young says:

    Hi — what a great arti­cle and so pas­sion­ately writ­ten. The fact is that there are crappy peo­ple just out to make money in all fields of life and the Wed­ding Indus­try is no dif­fer­ent. When some­thing becomes an indus­try it becomes about cash and less about pro­vid­ing a ser­vice. IT’S MY WEDDING — I’LL DO WHAT I WANT! This should be the mantra of all Brides & Grooms — there are some great peo­ple and bril­liant com­pa­nies out there who can help you make your day your own, and if you’re not happy, then look for some­one else — doing that will make all sup­pli­ers have to be bet­ter. We are not ‘wedding-y’ peo­ple here in The Real Flower Petal Con­fetti office — we’re just nor­mal women, work­ing in a great lit­tle busi­ness, offer­ing some­thing that we just want to share with all cou­ples who are get­ting mar­ried — we are just here to help and are really happy to do so. It’s great to work with Brides & Grooms — they are the hap­pi­est of cus­tomers — for obvi­ous rea­sons! We won a 2012 Wed­ding Award and it has been lovely read­ing our cus­tomers’ feed­back — it’s not dif­fi­cult to pro­vide a good ser­vice — just do what you promise to, promptly, politely and try to make it all a lit­tle bit spe­cial! Keep up your good work Claire!

    • Claire says:

      Great com­ment Sally — and a lovely point about not being ‘wedding-y’ peo­ple but tak­ing pride in your busi­ness. There are lots of peo­ple out there doing the same, run­ning a busi­ness they’re pas­sion­ate about with­out it being all about wed­dings. I’m imag­in­ing any­one with an old let­ter­press machine mak­ing gor­geous paper prod­ucts; jew­ellers, bands and musi­cians. Any busi­ness can be fiercely proud of what they do, and I can tell from your com­ment that you are.
      Lovely to read. Thank you! x
      Claire´s last [type] ..Pic­ture per­fect — Liza & Jean-Luc’s Cam­bridge wedding

  5. Shane Young says:

    You’re speak­ing my lan­guage!!!!
    Re. ‘wed­ding pro­fes­sion­als are rub­bish’ :
    At a recent meet­ing with a couple-to-be (let’s call them cou­ple X), I had a real­i­sa­tion that made me feel quite sad. They were being cagey, inter­ro­gat­ing me very seri­ously, main­tain­ing their dis­tance, almost try­ing to catch me out with their ques­tions. Their overly-wary approach depressed me — as if I was a slimey sales­man try­ing to dupe them into spend­ing a for­tune on some­thing cheap and nasty.
    It was a far cry from the meet­ing I had had two days ear­lier (let’s call them cou­ple A) which had resulted in a book­ing and which had felt like the early stages of a long-term friend­ship. Indeed we had hit it off so well that I thanked my stars for the fact that my job had brought me in touch with such ter­rific peo­ple. I knew very quickly that I would make them very happy and they, in turn, would make me love my job even more.
    But back to cou­ple X. They may well have been just as lovely — but at some point they have either read about, heard about or wit­nessed some­thing that made them quite plainly sus­pi­cious of wed­ding pho­tog­ra­phers. Now I am not the smoothest talker, nor the most vocif­er­ous at self-promotion, and I used to think that was a weak­ness. Ini­tial meet­ings can be dif­fi­cult as each party finds its way with the other, but this one made me feel a bit like a dodgy dealer, a crook even. And yet I know that the ser­vice I offer is beyond reproach, both in the stan­dard of work I pro­duce and the stan­dard of cus­tomer care. If you are look­ing for a wed­ding pho­tog­ra­pher and you are read­ing this, I am upset that you may have had to wade through a mine­field of less-than hon­ourable sup­pli­ers before reach­ing this point, for they have tainted the expe­ri­ence for you, and in turn, for me. Ulti­mately, let the images you see and the atten­tion you receive guide you in your final choice. I know this is a mas­sive deci­sion. Make sure you have a con­tract, a clear set of terms and con­di­tions, and that the pho­tog­ra­pher is fully insured. Don’t assume expen­sive must mean high qual­ity, but con­versely, steer well clear of the cheap­est option if you pos­si­bly can.
    Over­all, for­get about sales pitch, and let the pic­tures do the talking!

    xxx

  6. Dear Claire

    Good for you for being a force for the good and for chal­leng­ing the wed­ding indus­try. I think it’s unfair, though, to diss the wed­ding indus­try so badly. Gen­er­ally I am blown away by what a won­der­ful indus­try it is. At least I pre­fer it to the media! There is an amaz­ing amount of cre­ativ­ity within the indus­try for a start. Sec­ondly there are some amaz­ing peo­ple out there who go all out to make sure that the happy cou­ple have a mem­o­rable time. Also, and I speak par­tic­u­larly for pho­tog­ra­phers here but the same thing applies to many other sup­pli­ers too, we get a lot of flak for charg­ing more than seem­ingly other indus­tries, but at the end of the day our job has to be 100% right every sin­gle time. We work week­ends, we have high over­heads. We can­not have an off day, because our off day is some­one else’s big day. The main prob­lem the wed­ding indus­try has is that it is con­tin­u­ally deal­ing with cou­ples who have never organ­ised wed­dings before and have no idea of what is involved. They don’t know what they want or how to get it. How many brides think it’s rea­son­able to expect fan­tas­tic wed­ding pho­tographs for £1000? When the major­ity of expe­ri­enced pho­tog­ra­phers know they can’t get out the door for much under £2k. There is a ter­ri­ble lack of edu­ca­tion. Really the wed­ding plan­ners need to play a big role in ensur­ing that clients book the right sup­pli­ers and that the right sup­pli­ers get paid right. I think it is only by strength­en­ing the role of the plan­ners that you will strengthen the indus­try. Plan­ners can edu­cate cou­ples in how to get what is right for them, what to expect and how much they should expect to pay for it. Awards don’t really work, because it is only cer­tain brides who will have time to review their sup­pli­ers — many will be too busy and that isn’t the fault of the sup­plier. But a plan­ner knows who they like to work with and who will do a good job, and they know what is rea­son­able to pay them. Plan­ning a wed­ding is a skilled job but you don’t get a chance to practice!

    any­way, here’s to a wed­ding indus­try which really delivers!

    • Claire says:

      Hi Fiona,
      First let me point you back towards my open­ing para­graphs, “There are lots of fab­u­lous, amaz­ing, hon­est, gen­uine, cre­ative, pro­fes­sional, ded­i­cated, won­der­ful peo­ple in this indus­try. I love it — I work full time as a wed­ding sup­plier. I wouldn’t do it if I didn’t love it. I have met many bril­liant peo­ple — brides, grooms, sup­pli­ers — through my work. This blog post doesn’t define my world. It just sets out the wonky bits so we can all help put them straight. ” — I’m try­ing to only ‘diss’ (I’m so not cool enough to use that word) the bad bits of the indus­try. And there are plenty.

      But I’m intrigued by your com­ment about strength­en­ing the role of wed­ding plan­ners. That’s a really good point, and a fas­ci­nat­ing one. Every wed­ding sup­plier has a right to charge what they feel their time and expe­ri­ence is worth. High prices are not silly prices — high prices are usu­ally jus­ti­fied, but not always easy to explain. I’d always advo­cate get­ting the best sup­plier you can afford, pri­ori­tis­ing and spend­ing more to get a great qual­ity pho­tog­ra­pher / string quar­tet / caterer if that’s the most impor­tant thing to you as a cou­ple. The issue is when peo­ple have all three thrust in their faces as ‘must-haves’ and end up stretch­ing their budgets.

      Wed­ding plan­ners as edu­caters (edu­ca­tors? sounds Amer­i­can) is def­i­nitely some­thing I need to think more about. On my list of things to inves­ti­gate next — thank you.

      Claire
      Claire´s last [type] ..Beauty and class: Dart­mouth House wedding

  7. Amy says:

    Hi Claire, this post has opened my eyes a lit­tle bit. My part­ner pro­posed last June, and we have finally seen our way clear to book the church and start plan­ning on a mea­gre (by indus­try stan­dards) bud­get of 5k. I know we can have the day we want, espe­cially if we don’t pay atten­tion to stereo­types or media dri­ven expec­ta­tion. Two things really rang true in this post: 1. that the indus­try puts grooms off so the bride does all the plan­ning and suf­fers from it, and 2. the mantra ‘It’s our day, we’ll do it how we want.’ I think my fiance and I share the plan­ning 60/40 but I think that’s bet­ter than most! We know what we want — a day to cel­e­brate in front of God, and wih our fam­ily and friends. My part­ner wants good food and I want a loca­tion that’ll accom­mo­date our vari­ety of guests hap­pily. Finally, thanks for your advice on sup­pli­ers, I had not thought about the prospect that there might be some indi­vid­u­als (the few that spoil it for the many I reckon) that are not in it to help us make our day spe­cial, but just wanted to do as lit­tle as pos­si­ble for as much as pos­si­ble! Although I will ensure we don’t become like cou­ple X in the reply above, I will make sure we do our research and back­ground checks. :)
    One last thing I want to say is that, although we only stepped in for a few min­utes to make a brief enquiry, Jodi Bridals in Can­ter­bury made both myself and my fiance feel very welcome!

    Here’s to get­ting the men involved!

    • Claire says:

      Hello Amy :)
      Thanks for the lit­tle nod to Jodi Bridals — I hope some Can­ter­bury brides are read­ing too.
      It sounds to me as though you’re set­ting out on the right track: you have your pri­or­i­ties as a cou­ple, you’re plan­ning as a cou­ple (and yes the impres­sion I get from my inbox is that 60/40 is bet­ter than most!) and you have your feet on the ground… while I still detect a bit of happy excite­ment in your com­ment.
      Here’s to you get­ting mar­ried and liv­ing hap­pily ever after!

      Claire xx
      Claire´s last [type] ..Wed­ding plan­ning or work?

  8. Moomin says:

    You make some good points in here, but I don’t agree with all of them. Par­tic­u­larly about wed­ding mag­a­zines. I think you’ve missed the point of them. Most brides I know have bought a few because they’re fun, sim­ple as.

    You say: over­whelm­ingly, the wed­ding mag­a­zines are about how your wed­ding will LOOK and what you should buy to achieve a cer­tain look. There’s no bal­ance with advice, emo­tional sup­port, dis­cus­sion or arti­cles about mar­riage.” I’ve seen plenty of arti­cles about emo­tional sup­port and mar­riage in Wed­ding, Brides, You & Your Wed­ding, so that’s def­i­nitely wrong.

    Also, the crit­i­cism about how your wed­ding looks is an odd one. Isn’t that what a lot of blogs are about, too? And don’t you realise nor­mal peo­ple who don’t work in the wed­ding indus­try actu­ally need some help to get our wed­dings to look how we want? Is it so ter­ri­ble to buy a mag­a­zine or read a blog to do that? It really irks me when peo­ple try to pre­tend it’s super­fi­cial to care how your wed­ding looks while simul­ta­ne­ously writ­ing or blog­ging about it — if it didn’t mat­ter we’d all go down the pub in jeans. I’m not ashamed of want­ing some inspiration!

    The mags are no more required read­ing than cup­cakes are required eat­ing. They’re just fun, a nice indul­gence. What bugs me more than any­thing, how­ever, and I am writ­ing as a jour­nal­ist (not a wed­ding one, I should add) is you talk­ing about “free inspi­ra­tion” online, as if it’s a crime for a wed­ding mag­a­zine to charge a cover price. Noth­ing is free. Free at the point of use, maybe, but it still takes time to write and take pho­tos and it still costs money to run a server and all the rest of it.

    What you’re say­ing is that you wish all brides would just get every­thing for noth­ing by find­ing all their ideas online instead of pay­ing a few pounds for some of the inspi­ra­tion they get. I know this is a piece about wed­dings, not print, but this is the kind of atti­tude that’s killing off the printed word. Some of us like to turn off our com­put­ers and read on paper once in a while!

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